The recorded webinar Genealogy 101 for Librarians: How to get started assisting family history researchers

A 60 minute webinar on Business Archives as a Tool for Academic Business Researchers

A 60 minute webinar exploring how the Toronto Public Library is fostering digital literacy in emerging technologies

This eCourse will provide you with the concrete skills you need to achieve proficiency in reference services.

A 60 mintute webinar on Passports & Notaries @ Your Library

A 75-minute webinar on exploring new approached to Strength, Weakness, Opportunities & Threats (SWOT) analysis.

A 4-week asynchronous course on Inside Interlibrary Loan

A 60 minute discussion led by Lee Shainis, President of SImplify Language

Transforming LibGuides: A Case Study (February 2026)

This four-week asynchronous course will teach students how to market their library to send positive messages, advocate, promote and engage with their users.

The RUSA Virtual Forum a virtual event showcasing the work of our sections and interest groups.

In this 90-minute session, you’ll gain proficiency in reference interviews.

In this three-part series, reference expert Francisca Goldsmith will provide a practical overview to give you the essential knowledge you need in order to become an effective reference service provider.

In this 90-minute session, you’ll learn guidelines for conducting yourself on the reference desk.

In this 90-minute session, you’ll learn the basics of evaluating a resource’s purpose and authority.

A 60 minute webinar on using resources to create advisory materials.

Learn how we define reference, the different types of reference services, and what goes into an effective reference interaction.

Recording of the 90 minute webinar on empathic design and learning to apply empathy, compassion and purpose in every aspect of your library

This 90-minute recording will learn the typical phases of the strategic planning process.

Recording of the 60 minute webinar that explored and helped attendees adapt the Question Formulation Technique

This recording webcast will help library employees feel fully prepared and confidents when communicating and interacting with people with disabilities.

Learn to mobilize staff and leverage tools to develop technology skills in the reference department and beyond.