A four-week asynchronous course on Connecting Information Literacy Efforts to Student Retention

A four-week asynchronous course on marketing the 21st century library

In this 90-minute session, you’ll gain proficiency in reference interviews.

In this three-part series, reference expert Francisca Goldsmith will provide a practical overview to give you the essential knowledge you need in order to become an effective reference service provider.

In this 90-minute session, you’ll learn guidelines for conducting yourself on the reference desk.

In this 90-minute session, you’ll learn the basics of evaluating a resource’s purpose and authority.

Learn how we define reference, the different types of reference services, and what goes into an effective reference interaction.

Recording of the 90 minute webinar on empathic design and learning to apply empathy, compassion and purpose in every aspect of your library

This 90-minute recording will learn the typical phases of the strategic planning process.

The recorded webinar Genealogy 101 for Librarians: How to get started assisting family history researchers

This recording webcast will help library employees feel fully prepared and confidents when communicating and interacting with people with disabilities.

Transforming LibGuides: A Case Study (February 2026)

Learn to mobilize staff and leverage tools to develop technology skills in the reference department and beyond.