A six-week asynchronous course on Reference Interview
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Start Date: January 11, 2027, 7:00 am CST
End Date: February 21, 2027, 7:00 am CST
This session will look at how libraries can adapt reference and outreach services to better meet the needs of immigrant patrons
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Start Date: April 13, 2027, 1:30 pm CDT
End Date: April 13, 2027, 3:00 pm CDT
Learn how we define reference, the different types of reference services, and what goes into an effective reference interaction.
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Recording of the 90 minute webinar on empathic design and learning to apply empathy, compassion and purpose in every aspect of your library
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This 90-minute recording will learn the typical phases of the strategic planning process.
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The recorded webinar Genealogy 101 for Librarians: How to get started assisting family history researchers
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This recording webcast will help library employees feel fully prepared and confidents when communicating and interacting with people with disabilities.
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Transforming LibGuides: A Case Study (February 2026)
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Learn to mobilize staff and leverage tools to develop technology skills in the reference department and beyond.
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