The Mentor Monitor Program as a Supplement to Security and Resource to Staff


Male person of color wearing a staff tshirt and holding a staff badge.

Mentor monitors are a resource to support staff members and help keep the peace in a busy library. Ideally, they are members of the community who are able to relate well to others to help provide guidance and mentorship—especially to teen/tween patrons.. Through relationship building, the mentor monitor is able to act as a counselor, guide, teacher, advisor, and confidant to positively influence and reinforce good behavior and decision-making. In this on-demand webinar, learn about the benefits of mentor monitors from staff of the Cuyahoga County Public Library in Ohio, where the mentor monitor program has been in place for more than a decade.

Originally presented November 15, 2023.

Learning Outcomes

At the conclusion of this on-demand webinar, participants will be able to:

  • Define a mentor monitor;
  • Understand the flexibility the position offers to supplement security personnel; and
  • See the value of the mentor monitor position to a typical library environment.

Who Should Attend

This on-demand webinar is intended for public library directors and administrators.


Lane EdwardsLane Edwards (he/him) has been working in libraries for over twenty-five years. Starting out as a page, he has worked for multiple library systems and is currently branch services director, south, at Cuyahoga County Public Library. He has worked in multiple locations with large after school crowds, and has managed branch staff and mentor monitors to promote library usage while encouraging positive customer relationships.


Ryan GrameRyan Grame (he/him) has worked in the security department of the Cuyahoga County Public Library for the last six years, first as a security coordinator and currently as security manager. Ryan leads the security team to maintain a safe environment for both employees and customers by training staff, coordinating with law enforcement, and overseeing the physical security information management (PSIM) and life safety systems. He graduated from Baldwin Wallace University with a bachelor’s degree in criminal justice, and previously worked for the Ohio Department of Rehabilitation and Corrections and the Ohio Department of Mental Health.


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This on-demand webinar is closed captioned in English (United States).

If you have a physical or communication need that may affect your access to this on-demand webinar, please contact us at or 800-545-2433 ext. 5PLA (5752) prior to registering so we can attempt to provide appropriate accommodations.

Tech Requirements

To play this on-demand webinar you should use a browser with native HTML5 support. Please use the most up-to-date version available of Chrome, Safari, Firefox, Opera, or Edge. A fast Internet connection and computer is recommended.


This webinar is presented by the Public Library Association (PLA), a division of the American Library Association (ALA).

If you have questions or problems accessing a recording, send a message to or call 800-545-2433 ext. 5PLA (5752).

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