Let’s Talk About It: Developing Training Programs for Difficult Topics

***BEFORE YOU REGISTER FOR THIS ON-DEMAND WEBINAR PLEASE REVIEW IMPORTANT REGISTRATION INFORMATION BELOW***

Designing effective staff training is challenging, especially when tackling difficult topics. With thoughtful planning, libraries can develop training that is engaging, meaningful, and responsive to real needs. Learn how Plano Public Library in Texas transformed its training and created peer-led, informative sessions to share information, encourage dialogue, and ultimately empower staff. In this on-demand webinar, you’ll learn ideas for developing a training model, how to implement training with ongoing assessment and adaptation, and best practices for the maintenance of training tools and staff knowledge.

Originally presented July 12, 2023.

Learning Outcomes

At the conclusion of this on-demand webinar, participants will be able to:

• Evaluate benefits, challenges, and key training needs in order to select a training model that engages staff;
• Create and implement training using relevant instructional design concepts to maximize valuable time and participant learning; and
• Maintain training programs by evaluating participant feedback, evolving content for dynamic issues, and designing ongoing refreshers.

Who Should Attend

This on-demand webinar is intended for public library staff involved with peer training, supervisory staff, and library managers.

Panelists

Jaime Eastman (she/her) is a senior public services librarian at Plano Public Library in Texas. She is also Family Place coordinator for the Harrington Library location. Jaime currently serves as a board member of the Association for Library Service to Children (ALSC) and a member of the Larson Mystery Grant Committee. She prepares and presents a variety of programming and training for patrons and staff, and enjoys connecting others with the resources they need for success.

Meredith Del Monte (she/her) is a senior public services librarian at Plano Public Library, where she regularly develops and presents programming for both youth and adult audiences. Meredith is also active in developing training for library staff. She identified and developed a program series for the Google productivity suite to support skills development for job seekers.

Important Registration Information

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Accommodations

This on-demand webinar is closed captioned in English (United States).

If you have a physical or communication need that may affect your access to this on-demand webinar, please contact us at plawebinars@ala.org or 800-545-2433 ext. 5PLA (5752) prior to registering so we can attempt to provide appropriate accommodations.

Tech Requirements

To play this on-demand webinar you should use a browser with native HTML5 support. Please use the most up-to-date version available of Chrome, Safari, Firefox, Opera, or Edge. A fast Internet connection and computer is recommended.

Contact

This webinar is presented by the Public Library Association (PLA), a division of the American Library Association (ALA).

Questions about this webinar? Please contact us at plawebinars@ala.org or 800-545-2433 ext. 5PLA (5752).