Transforming Senior Services and Outreach

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The pandemic has exacerbated the challenge of reaching out to seniors, with seniors both at higher risk for the pandemic and less likely to use online services.

This workshop covers innovations and best practices for library senior services that have emerged in the face of the pandemic. Attendees will learn ways to adapt outreach services through technology and how to adjust pre-pandemic programming to meet your patrons’ current needs and interests. The workshop also presents innovative examples of completely new programming created during the pandemic.

By participating in this event, attendees will: 

  • Learn about the state of library outreach services to older adults in the time of COVID-19
  • Discover ways that technology may be used for remote senior outreach
  • Analyze case studies of adaptations to existing programs for virtual presentation
  • Learn from examples of new and innovative library programs for older adults

Timothy J. Dickey is an Adult Services Librarian with the Columbus (OH) Metropolitan Library and teaches library and information science for Kent State University and San Jose State University, with courses in Reference, Research Methods, Library Technology, Humanities Librarianship, and Service to Special Populations. His most recent book, Library dementia services: How to meet the needs of the Alzheimer's community, was released by Emerald Publishing in 2020. Dr. Dickey is a 2021 Distinguished Member of the Association for Information Science & Technology and was awarded the 2022 ALA-RUSA Margaret E. Monroe Award for Library Adult Services.

This event will be hosted in Zoom. Automatic captions will be enabled for this event. This event will be recorded, and registrants will receive access to the recording within a day after the event ends.

If you have questions or requests regarding accessibility, contact us at ce@ala.org or at 312-280-5100.

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