Reimagining Feedback at Work

***BEFORE YOU REGISTER FOR THIS ON-DEMAND WEBINAR PLEASE REVIEW IMPORTANT REGISTRATION INFORMATION BELOW***

Are you noticing a generational disconnect in how your teams view and deliver feedback? You’re not alone. And this chasm is even wider between Gen Z and other generations within the workplace. Gen Z is only going to become a larger part of the workforce. Yet, they also report the greatest decline in feeling cared about at work, having the chance to learn and grow, having progress discussions with their supervisors, and feeling that their opinions matter (Gallup, 2024). 

When it comes to building more diverse teams across race or gender, maybe you’ve had challenges there, too: trying to gently “call in” a colleague about a microaggression you witnessed them make, for example. Or giving feedback about important EDISJ topics without having the “right” words at hand. 

Libraries are designed to be safe havens in our communities, and library employees are the stewards of creating that environment. Building a foundational healthy feedback culture can help better engage—and retain—staff. People want to work in a culture of healthy feedback. It fuels collaboration, innovation, and creative conflict—the essential ingredients of liberating and high-impact experiences at work. Healthy feedback is also the foundation for an inclusive organization where inequities can be surfaced and appropriately addressed while enabling everyone to thrive. 

Learn the fundamental practices of giving and receiving feedback while considering how power dynamics and identity impact communication at work. In this on-demand webinar, walk away with practical tools for feedback conversations and strategies rooted in self-awareness.

Recorded live on July 9, 2025.

Learning Outcomes

At the conclusion of this on-demand webinar, participants will be able to:

• Articulate the connection between healthy feedback and inclusive teams;
• Reflect on how identity and power impact feedback conversations; and
• Effectively give and receive interpersonal feedback at work.

Who Should Attend

This on-demand webinar is intended for library directors, administrators, and people managers. 

Panelists

Michael Gregor (he/him) is a trusted partner for bold leaders hungry to change how their organizations collaborate. His approach combines the core principles of equity and inclusion, change management, human-centered design, and co-active coaching to create experiences, processes, and moments that lead to transformative results. As a seasoned consultant, inclusive facilitator, and expert coach, Michael has partnered with companies of all sizes to unlock their organizations' futures (working in tech, philanthropy, consumer goods, biotech, social services, and government). For fifteen years, he has consulted on equity-centered cultural change, strategic planning, organization design, change management, process design, interpersonal communication, and mindfulness. Michael’s career began in activism and community organizing, where he learned how to galvanize passionate groups of people toward strategic change. He has worked in electoral campaigns, environmental advocacy, LGBTQ advocacy, anti-racism education, and affordable housing.

 

Viva Asmelash (she/her) is an employee experience consultant and certified DEI strategist specializing in inclusive instructional design, employee engagement, and critical team conversations. Viva’s professional purpose is to create spaces where people feel truly seen and are inspired to be their best and most authentic selves. Viva leads high-impact inclusive leadership development programs, poignantly delivers keynote speeches, moderates and produces panel discussions, and crafts custom DEI workshops for organizations like HubSpot, IDEO U, Reading Partners, and Capital Group. She also co-authored the viral 2023 Harvard Business Review article, “Creating Psychological Safety for Black Women at Your Company.” As a first-generation Eritrean-American, Viva leverages a unique, lifelong perspective on race, gender, culture, belonging, privilege, and education access. She is also an active mental health advocate and former member of the Sacramento County Mental Health Board.

 

Chantal Strobel (she/her) is the assistant director for community engagement at Deschutes Public Library, headquartered in Bend, OR. She has worked there for more than thirty years and oversees forty staff who support the library’s community engagement, events, communications, and fundraising efforts. Before working at the Deschutes Public Library, she served as an account executive with the public relations firm Hill & Knowlton.

 

Important Registration Information

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Accommodations

This on-demand webinar is closed captioned in English (United States).

If you have a physical or communication need that may affect your access to this on-demand webinar, please contact us at plawebinars@ala.org or 800-545-2433 ext. 5PLA (5752) prior to registering so we can attempt to provide appropriate accommodations.

Tech Requirements

To play this on-demand webinar you should use a browser with native HTML5 support. Please use the most up-to-date version available of Chrome, Safari, Firefox, Opera, or Edge. A fast Internet connection and computer is recommended.

Contact

This webinar is presented by the Public Library Association (PLA), a division of the American Library Association (ALA).

If you have questions or problems accessing a recording, send a message to plawebinars@ala.org or call 800-545-2433 ext. 5PLA (5752).