Reimagining Feedback at Work

***BEFORE YOU REGISTER FOR THIS WEBINAR PLEASE REVIEW IMPORTANT REGISTRATION INFORMATION BELOW***

Are you noticing a generational disconnect in how your teams view and deliver feedback? You’re not alone. And this chasm is even wider between Gen Z and other generations within the workplace. Gen Z is only going to become a larger part of the workforce. Yet, they also report the greatest decline in feeling cared about at work, having the chance to learn and grow, having progress discussions with their supervisors, and feeling that their opinions matter (Gallup, 2024). 

When it comes to building more diverse teams across race or gender, maybe you’ve had challenges there, too: trying to gently “call in” a colleague about a microaggression you witnessed them make, for example. Or giving feedback about important EDISJ topics without have the “right” words at hand. 

Libraries are designed to be safe havens in our communities, and library employees are the stewards of creating that environment. Building a foundational healthy feedback culture can help better engage—and retain—staff. People want to work in a culture of healthy feedback. It fuels collaboration, innovation, and creative conflict—the essential ingredients of liberating and high-impact experiences at work. Healthy feedback is also the foundation for an inclusive organization where inequities can be surfaced and appropriately addressed while enabling everyone to thrive. 

Join us to learn the fundamental practices of giving and receiving feedback while considering how power dynamics and identity impact communication at work. In this webinar, you'll walk away with practical tools for feedback conversations and strategies rooted in self-awareness.

Learning Outcomes

At the conclusion of this webinar, participants will be able to:

• Articulate the connection between healthy feedback and inclusive teams;
• Reflect on how identity and power impact feedback conversations; and
• Effectively give and receive interpersonal feedback at work.

Who Should Attend

This webinar is intended for library directors, administrators, and people managers. 

Panelists

Michael Gregor (he/him) is a trusted partner for bold leaders hungry to change how their organizations collaborate. His approach combines the core principles of equity and inclusion, change management, human-centered design, and co-active coaching to create experiences, processes, and moments that lead to transformative results. As a seasoned consultant, inclusive facilitator, and expert coach, Michael has partnered with companies of all sizes to unlock their organizations' futures (working in tech, philanthropy, consumer goods, biotech, social services, and government). For fifteen years, he has consulted on equity-centered cultural change, strategic planning, organization design, change management, process design, interpersonal communication, and mindfulness. Michael’s career began in activism and community organizing, where he learned how to galvanize passionate groups of people toward strategic change. He has worked in electoral campaigns, environmental advocacy, LGBTQ advocacy, anti-racism education, and affordable housing. 

Viva Asmelash (she/her) is an employee experience consultant and certified DEI strategist specializing in inclusive instructional design, employee engagement, and critical team conversations. Viva’s professional purpose is to create spaces where people feel truly seen and are inspired to be their best and most authentic selves. Viva leads high-impact inclusive leadership development programs, poignantly delivers keynote speeches, moderates and produces panel discussions, and crafts custom DEI workshops for organizations like HubSpot, IDEO U, Reading Partners, and Capital Group. She also co-authored the viral 2023 Harvard Business Review article, “Creating Psychological Safety for Black Women at Your Company.” As a first-generation Eritrean-American, Viva leverages a unique, lifelong perspective on race, gender, culture, belonging, privilege, and education access. She is also an active mental health advocate and former member of the Sacramento County Mental Health Board.

 

Chantal Strobel (she/her) is the assistant director for community engagement at Deschutes Public Library, headquartered in Bend, OR. She has worked there for more than thirty years and oversees forty staff who support the library’s community engagement, events, communications, and fundraising efforts. Before working at the Deschutes Public Library, she served as an account executive with the public relations firm Hill & Knowlton.

 

Important Registration Information

Log into or create your ALA eLearning account

An ALA eLearning account is required to register. Don’t have an account? Create one for free by going to the “Log in” menu located at the top right corner of your screen. No membership is required to create the account. If you encounter any issues registering for this webinar, then please email ce@ala.org for assistance.

Redeem your signup code to complete your registration

Once you’ve registered for this webinar, a signup code will be added to your ALA eLearning account and emailed to you. Find the signup code on your signup code page, then redeem it on your account’s dashboard to complete your enrollment in this live webinar.

• Need to purchase registration on behalf of a colleague?
• Need to register a group of 3 or more?
• Need to register with a purchase order?

Review the ALA eLearning FAQ if you need more information.

Accommodations

This live webinar will be captioned in English (United States). Zoom desktop client or mobile app is required to access captions.

Attendees using screen readers are advised to turn off speech prior to joining the Zoom event because PLA webinars make extensive use of chat functionality. Attendees who find chat distracting may wish to disable it in the Zoom event, as PLA moderators will verbally highlight important topics raised in chat and chat transcripts will be provided post-webinar.

If you have a physical or communication need that may affect your participation in this webinar, please contact us at plawebinars@ala.org or 800-545-2433 ext. 5PLA (5752) at least two weeks prior to the webinar. Without prior notification of need, we may not be able to provide appropriate accommodations for the live event.

Archived Recording

If you're unable to attend this live webinar, an archived recording will be available to all registrants typically within 1–3 business of the live event. Access to closed captions will be provided in the webinar recording.

Tech Requirements

This webinar will be presented using the Zoom platform. Please review Zoom technical requirements and support information, and test your connection.

Once you've joined the webinar, there are two ways to connect your audio: via computer (VoIP) or via telephone. No microphone is required. PLA works with its webinar platform provider to assure the highest quality audio is being delivered to attendees. However, variables over which PLA has no control—such as the speed of your Internet connection or traffic on your local network—can affect the end quality of the webinar audio delivered by your computer. Each webinar’s audio is also available by telephone via a toll number, so we recommend you have access to a long-distance enabled phone as a backup in case you experience audio issues with VoIP. If you do encounter any problems during the webinar, you will receive a link to its archived recording within a week of the live event and can review anything you missed.

Contact

This webinar is presented by the Public Library Association (PLA), a division of the American Library Association (ALA).

Questions about this webinar? Please contact us at plawebinars@ala.org or 800-545-2433 ext. 5PLA (5752).