Understanding Emotional Intelligence
In this four-week course, we will discuss emotional intelligence (EI)- the capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships effectively within your library. Theories about developing emotional intelligent staff through training, mentoring, and succession planning are discussed specifically in relation to librarianship. the theories and discussed philosophies and practices of EI will encompass and blend new concepts into existing and widely valued literature with profound psychological, business and library theorist,.
By the end of this course, the participant will be able to:
- Learn about Emotional Intelligence
- Utilize their new skills in all interpersonal relationships
- Become a more effective manager and leader
- Embrace change management techniques
- Promote professional development to all employees
This course is for internal management, front-line and back office library workers as Emotional Intelligence is critical to a healthy organization.
The presenter, Debra Lucas- Alfieri, Professor Emeritus, was the Head of Reference, Interlibrary Loan, Public Services and Information Analysis and Instruction at D'Youville University in Buffalo, NY (2002- 20202). Debra's research, practice, expertise is demonstrated in her academic articles:
Lucas-Alfieri, D. 2019. Emotional Intelligence for librarians. Library Leadership and Management. (34) 3, 1-13.
https://llm-ojs-tamu.tdl.org/llm/index.php/llm/article/view/7452 .
Lucas, D. (2019) Thinking outside of the library: Emotional intelligence for all. (2019) p.10. https://www.elsevier.com/__data/assets/pdf_file/0007/1039534/Library-Connect-Digest-2019.pdf
She also authored a textbook, book chapters, encyclopedia articles, and newspaper articles as a library scholar and advocate. Alongside clinicians, university faculty, and university students, she co-authored and published articles in the nursing and pharmaceutical fields.
Debra has been teaching online library science classes, seminars, and webinars for over a decade and has vast experience and knowledge of the history of libraries and its’ mission, her research and philosophies are highly regarded, studied, and cited across the world. Through teaching and writing, she has impacted students and scholars across the globe.
Before leaving D’Youville University, she was appointed Faculty Senate Parliamentarian and served from 2018 until she retired in 2022. During her tenure at the university, she was awarded a Sabbatical and Faculty Research Grant in 2014, a Faculty Fellowship Award in 2015-2016, and a promotion to Full-Librarian Academic Rank in 2016. Her retirement created the synergy to collaborate with countless librarians who will then drive our profession and institution of libraries successfully and strategically into the future.