Kindness and Well-Being at Work in Libraries

This course explores the importance and relevance of kindness and well-being in the workplace for people in all roles. You’ll learn principles to look after your well-being, improve the well-being of others, and to create a workplace that is both kinder and more effective in providing service to patrons. We will look at a range of topics, from theories of job demands and personal resources to the future of work.

By understanding the benefits of kindness and well-being at individual, group, and organizational levels, you will learn how to create a healthier and more productive workplace for everyone. Going beyond theory, you’ll explore how to bring tangible changes to your workplace environment to reduce stress and burnout and promote effective personal growth.

By participating in this course, you will:

  • Gain tools for better managing stress and challenges at work.
  • Learn strategies to contribute to a kinder, more empathetic work culture that is attractive to potential employees and helps retain current staff.
  • Understand principles for effective and healthy conflict resolution.

Helen Rimmer owns The Kind Brave Leader training company and is the former Head of Library and Archives Service at the University of Westminster, having previously held roles at different levels at Royal Holloway, City University, INTO UEA, and University of Brighton. She is passionate about building a kinder world, improving wellbeing, compassionate leadership, and flexible working. Helen has a PGCert in the Psychology of Kindness and Wellbeing at Work from the University of Sussex and is sharing her knowledge through her The Kind Brave Leader project. She has many years’ experience in teaching and instruction, including online, primarily in roles as a subject librarian.

If you have questions or requests regarding accessibility, contact us at ce@ala.org or at 312-280-5100