On-Demand Webinar: Servant Leadership Principles Applied Practically

Description: We all work with other people, either directly or indirectly. How individuals or colleagues work together matters and has a significant impact on an individual’s well-being, the entire organization, and the quality of service provided to our patrons. If you are in a position of authority within a library, the way you lead and manage the people in your department, on your team, committee, or working group matters. Seasoned leaders Cynthia Schwarz and Kellie Barbato will draw from principles of servant leadership and discuss practical tools to be a more compassionate, empathetic leader and manager.

Learning Outcomes: 

By the end of the presentation, attendees will be able to:

  • Understand the basic principles of servant leadership and how it differs from other leadership and management styles 
  • Understand recommended priorities for supervision and developing staff that encourage compassion and empathy 
  • Learn practical techniques for implementing these priorities with your teams and those you manage

    Who Should Attend: Anyone who is interested in leadership, regardless of whether they are currently in a leadership position. Audience member could also include those that lead committees or working groups and not necessarily in a position of direct supervision.


    Kellie Barbato currently serves as Director of Library Services at Roberts Wesleyan University in Rochester, NY. Prior to this role, she served as Director of Lineberger Memorial Library at the Columbia, SC campus of Lenoir-Rhyne University and as Access Services Librarian at Palm Beach Atlantic University in West Palm Beach, FL. Her MLS is from the State University of New York at Buffalo and she recently completed a Master of Arts in Transformational Leadership from Northeastern Seminary at Roberts Wesleyan University. She is passionate about all things related to leadership and seeks to create a healthy, happy workplace in the library she leads.

    Cynthia Schwarz is the Assistant Director for Library Technology at Temple University Libraries in Philadelphia. In this role, she oversees two departments, directly supervises six people and indirectly impacts the work of several more. Prior to her role as assistant director, Cynthia worked her way up through Temple Libraries first as Systems Administrator and then as Senior Systems Librarian. She has an MLIS from Drexel University and is passionate about compassionate supervision and servant leadership.

    Tech Requirements

    Core Webinars are held in Zoom. Speakers or a headset for listening to the presentation are required. Closed captioning is available in the Zoom platform.


    Online: Complete the individual webinar online registration form. Sessions are listed by date, and you must log in.

    By phone: 1-800-545-2433 (press 1 to reach our customer service representatives)

    By mail: To register by check or purchase order, please email registration@ala.org. Our registration department will send you an invoice or registration form.

    Core Code of Conduct: Please review the Statement of Conduct before registering.

    If you have a question or need to make arrangements for special assistance or additional accessibility, please contact Mia Blixt-Shehan (mblixtshehan@ala.org).