AI Literacy: Using ChatGPT and Artificial Intelligence Tools in Instruction

In the past few months, there has been an explosion of news about ChatGPT.  You’ve heard some negative news stories, such as how students might use it to plagiarize, or how the text it produces can contain falsehoods. You might be confused about how it works, or you just have not had the time to learn more about it. You may be getting questions about it from library users or colleagues.

In this webinar, you will learn why understanding AI tools and chatbots is an important part of information literacy and something library staff should be learning about now.

After participating in this event, you will:

  • Understand the basics of what ChatGPT is and how it works.
  • Know about the company behind it and the data that went into the product’s training.
  • Know several examples of how to use ChatGPT effectively.
  • Understand the common criticisms of the technology and problems with it in its current form.
  • Know some other tools and apps that use this technology.
  • Know some of the other similar tools planned for this year.

You will come away with:

  • A basic understanding of this technology (chatbots based on large language models).
  • Knowledge of why AI literacy is an important part of information literacy.
  • Inspiration & tips for offering workshops, guides, or handouts for your users on this topic.
  • A bibliography of best sources for learning more.

Bring your questions and comments!  We’ll include time for discussion.

Nicole Hennig is an expert in user experience and emerging technologies. She is currently an e-learning developer at the University of Arizona Libraries. Previously, she worked for the MIT Libraries as head of the user experience department. In her 14 years of experience at MIT, she won awards for innovation and worked to keep academics up to date with the best mobile technologies. Now she has her own business helping librarians stay current with new technologies. She is the author of several books, including Keeping Up with Emerging Technologies, and Apps for Librarians. Like most librarians, she is passionate about access to information for all. You can sign up for her newsletter and learn more on her website.

This event will be hosted in Zoom. Automatic captions will be enabled for this event. This event will be recorded, and registrants will receive access to the recording within a day after the event ends.

If you have questions or requests regarding accessibility, contact us at or at 312-280-5100.