Core Classroom: Assess Your Scholarly Communication Program


This course will provide participants with a fuller understanding of the assessment landscape for scholarly communication activities. Through a variety of readings, activities, and assignments, participants will consider current scholarly communication assessment practices at their institutions, including those that address diversity and equity; gaps in qualitative and quantitative measures; and methods to gauge engagement with campus stakeholders. Participants will be guided through an engagement matrix and assessment rubric that can be used to evaluate scholarly communication programs in academic libraries. By the end of this course, participants will have tools and frameworks to begin flexibly assessing the growth, maturity, and success of their local scholarly communication activities and services.

Learning Objectives

•            Identify various quantitative and qualitative criteria for assessing scholarly communication programs.

•            Attendees will gain an appreciation of how other institutions are assessing scholarly communication activities through small and large group discussion, with an eye toward inclusivity and equity.

•            Attendees will be able to interact with an engagement matrix and assessment rubric for future application to their own libraries’ scholarly communication service

Format: 3-week virtual workshop that consists of weekly live virtual group discussions. Students should complete the assigned readings and the media prior to the live chat session. Students should also come prepared with questions, both about the content and about any workplace challenges they may have encountered, to help drive the discussion. The goal of this course is to help YOU, so attending these sessions ready to bring up what you need is important!

Core Classroom Live Zoom Chat Schedule:

Week 1: Thursday, November 3 from 1:00-2:00pm (CST).

Week 2: Thursday, November 10 from 1:00-2:00pm (CST).

Week 3: Thursday, November 17 from 1:00-2:00pm (CST).


Students have 24/7 access to the class site for the duration of the class, and aside from assignment deadlines, the work can be completed at their own pace.  Presenters will have office hours to provide guidance and feedback as students work their way through the material.  The following list of live virtual discussion sessions, moderated by the presenters are the only live class events. All registrants must be able to attend the live zoom sessions and complete the assignments to receive the certificate of completion.


Emily K. Chan: Emily K. Chan is Associate Dean for Research & Scholarship, University Library at San José State University. In her role, she oversees reference and research services, information literacy, collection development, special collections, and some scholarly communication programming. She received her MLIS from San José State University. Emily has almost 15 years of academic library experience. She is also tenured with San José State University Library. Her research involves the use of technology to streamline, improve, and document library services and processes. She is also interested in scholarly communication and diversity issues.

Nicole Lawson: Nicole Lawson is Associate Dean for Academic Services at California State University, Sacramento. In this capacity she leads public services, instruction, and assessment planning for the library. She received MSLIS from Drexel University. Nicole has more than fifteen years of experience as a leader in public services in academic libraries. Her research interests include evolving models for delivering research and scholarly support, embedding digital literacy into library instruction, and scholarly communication.

Suzanna Yaukey: Suzanna Yaukey is Dean of University Libraries at Towson University. Suzanna provides leadership on the development and articulation of vision, strategic directions, and priorities for Albert S. Cook Library. She obtained her MSLIS from University of Illinois, Urbana-Champaign and her MBA from the University of East London. Suzanna has over fifteen years of multi-faceted experience in personnel management, technology, and content management in academic libraries, public libraries, and in multinational corporations. Her research interests include human-computer interaction, scholarly communication, change management and prison libraries