Core Forum Webinar Series on Leadership & Management

The Core Forum Webinar Series on Leadership & Management is a four-part webinar series that highlights a variety of topics including diversity, equity, and inclusion (DEI), strategies for addressing certain staff issues, peer mentoring and midcareer development, and how to establish a culture of sustainable assessment. Originally part of the cancelled Core Forum, the presentations are geared toward library workers in leadership and management positions. Core members and non-members are welcome to attend.  

Webinar Part 1: Perspective Change and Relentless Incrementalism in Diversity, Equity, and Inclusion
Date: December 1, 2021
Time: 1:00 - 2:00pm CT

Description: Three years ago, I was encouraged to lead a newly formed DEI Task Force in our merged Library & IT division (small liberal arts college). We were charged with implementing a three-part strategy: building a diverse team, arranging professional development opportunities for our staff, and providing diverse and inclusive services and resources (including library collections). We discarded the mindset of forced trainings and assumed (rightly) that the staff truly desired to enhance excellence through diversity and inclusion; then we continually set and achieved small goals. We not only have accomplished much but have come to be seen as a campus trailblazer.

Learning Outcomes: 

At the end of this webinar, attendees will be able to:

  • be familiar with examples of library DEI goals, resources, and specific examples of DEI activities, and be able to list ways to apply these to their own situations;
  • be able to identify and develop assessment tools to determine effectiveness of their DEI initiatives; and
  • have the tools to construct a process to establish and/or extend collaboration with other campus constituencies on DEI activities

Who Should Attend: Anyone who wants to make library collections and spaces more inclusive and to educate and encourage library staff on the importance of diversity, equity and inclusion.

Presenter: Beth Bohstedt is the Director, Learning & Research Services, for Hamilton College’s Library and Information Technology Services (LITS). She is responsible for Research & Instructional Design, Collections, Circulation, ILL, Diversity & Inclusion efforts, and LITS facilities oversight, as well as a member of the LITS Strategic Leadership Team. She previously worked at the Grinnell College Libraries in Grinnell, Iowa. She has served on ACRL, EAST, and regional committees, and has presented at ACRL, the Charleston Conference, EDUCAUSE, and numerous regional conferences on topics such as collection strategies, space planning, diversity, and incident response. Beth received a B.A. from the University of Northern Iowa and a M.S. in LIS from the University of Illinois, Urbana-Champaign.

Webinar Part 2: Tips and Tricks for Difficult Conversations
Date: December 8, 2021
Time: 1:00 - 2:00pm CT

Description: Addressing performance or behavior problems can be stressful for both parties, and how managers approach these meetings can positively or negatively affect their outcomes. Learn how to have difficult conversations with your staff members, covering everything from interpersonal issues to termination discussions. Discover strategies for making these meetings more productive, how to follow up and ensure continual progress, how to encourage regular open communication with your direct reports, and why addressing issues is necessary for the success of your entire department.

Learning Outcomes: 

At the end of this webinar, attendees will be able to:

  • learn strategies that improve the outcomes of difficult conversations with their staff, covering everything from interpersonal issues all the way to furlough and termination discussions;
  • become more confident in initiating difficult conversations, directly addressing issues in their departments, and creating open channels of communication with their employees; and
  • learn why having difficult conversations and addressing problems as they arise is necessary for the health and success of their departments.

Who Should Attend: The tips will be general enough to apply to a variety of management situations, so everyone should be able to connect what they learn in this presentation to their own experiences.


Diana Price has been working in libraries for over 15 years and is currently the Central Library Manager for Alexandria Library. In her free time, she enjoys knitting, dance, and indoor gardening.

Kevin Osborne, Library Director, Waynesboro Public Library, is an elementary media specialist turned public library manager who ended up a director.

Webinar Part 3: PeMento: Peer Mentoring and Mid-Career Development
Date: December 10, 2021
Time: 1:00 - 2:00pm CT

Description: In our presentation PeMento’s four co-founders will discuss the development, delivery, and outcomes of our independent peer mentoring and professional development program for mid-career library workers, PeMento. PeMento is an unapologetically improvisational and experimental 7-week program inspired by mutual aid principles and created with design thinking practices. Open to anyone who identifies as mid-career in libraries, the program’s initial cohort of 80 participants all helped co-create a professional development experience unlike any other in libraries. Independent of any association or organizational agenda, PeMento presented the provocative and timely opportunity for mid-career library workers to give one another what they need in terms of reflection, direction, and connection.

Learning Outcomes: 

Attendees will learn about:

  • using a design thinking process to rapidly prototype a program;
  • community building and engagement, including development of our Code of Conduct and Expectations for Participation; and
  • scaffolding engagement and reflective practice with intentionally designed teams, prompts, tools, and worksheets.

Who Should Attend: Mid-career library workers interested in connecting to help one another, solve one another’s problems, and build a new kind of professional network that is more open, kinder, braver, and more powerful.


Ashley Krenelka Chase is the Associate Director of the Dolly & Homer Hand Law Library, Coordinator of Legal Practice Technology, and Instructor of Law at Stetson University College of Law. She has been recognized by the American Association of Law Libraries as an Emerging Leader in Academic Law Libraries and has published books and articles on topics relating to technology, access to information, and the impact of changing generations in libraries and legal academia. She holds an MA from the University of South Florida, a JD from the University of Dayton School of Law, and a BA from Bradley University.

Lindsay Cronk, Core President, is covered in tattoos and full of strong opinions. 

Maurini Strub is Director of Performance & User Engagement at the University of Rochester.

Rachel Fleming works on affordable course materials, scholarly communication, and institutional repositories as Scholarly Communications Librarian at the University of Tennessee at Chattanooga. Fleming has fifteen years of experience in library technical services including collection development, collection management, serials, and acquisitions. Fleming’s research interests center around the affective aspects of library technical services, including intra-library communication, development of professional identity and leadership skills.

Webinar Part 4: Fostering a Sustainable Culture of Assessment
Date: February 22, 2022
Time: 1:00 - 2:00pm CT

Description: Establishing a culture of assessment means embedding an assessment component into every library operation. This process is crucial for providing responsive, high-quality library services. This presentation will share our journey crafting and deploying an assessment framework across library initiatives during the global pandemic. We will highlight a few examples to show how the process helped us create adapted services and make timely adjustments on to decisions throughout the pandemic period. We will address how we responded to resistance, generated buy-in, and empowered library staff to act using the framework to establish a sustainable culture of assessment.

Learning Outcomes: 

By the end of this webinar, attendees will:

  • gain solid understanding the operational definition and purpose of “a culture of sustainable assessment”;
  • understand a conceptual model for an assessment framework; and
  • be able to adapt the principles, practices, and methodologies for building a feasible assessment framework.

Who Should Attend: Anyone with an interest in the topic can benefit from this session and is welcome to participate.


Abby Annala has a Master’s in Library and Information Science from Dominican University and an MBA from Loyola University Chicago. Formerly a marketing coordinator at a public library, she currently serves as the librarian for the Quinlan School of Business and the Assessment Librarian at Loyola University Chicago. She has been working at Loyola for almost 9 years. In addition to traditional subject specialist and assessment work, Abby has a background in organizational development, strategic planning, and process improvement.

Hong Ma is the Head of Library Systems at Loyola University Chicago and assumed a new role as the Interim Associate Dean for User Service in January 2021 to oversee the work of the library’s Access Services, the Information Commons, and the Assessment Librarian. She played essential roles in LITA (Library Information Technology Association) and serves on the Core Board as Director-at-Large. She services as Steering Committee member of ELUNA (Ex Libris Users of North America). She also has been active in ER&L (Electronic Resources and Libraries), CNI (Coalition for Networked Information) and Educause community. She is a regular writer and speaker on implementing technologies in user-centered library services. Her research interests focus on developing value stream driven technology framework and processes to enhance library services.

How do I purchase an individual webinar registration?

Pricing is listed to the right on this page. To register, use the register button to checkout.

How do I purchase group registration?

You can register a group for an event by specifying the number of people who will be accessing the event during checkout. We offer discounts for webinars* depending on the number of registrations you specify in checkout:

If you are interested in purchasing a group registration for this series, please contact Tom Ferren, Core Program Officer, at

Tech Requirements:

Core Webinars are held in Zoom. Speakers or a headset for listening to the presentation are required. You may interact with the presenter and ask questions through text-based chat. Closed captioning is available in the Zoom platform. The webcast will be recorded and the link to the recording shared with registrants shortly after the live event. 


If you have a question or need to make arrangements for special assistance or additional accessibility, please contact Tom Ferren (